general  

inquiries

This inquiry form is for all general inquiries (non-bridal)

If you are inquiring for bridal services, please fill out our bridal inquiry form here

Please allow 2 to 3 business days for response

SECURING YOUR APPOINTMENT

All non-bridal bookings require a non-refundable retainer fee

Bridal bookings require a non-refundable retainer fee & signed contract

INDEPENDENT STYLIST

Carina is an independent hairstylist. She does not do makeup. Upon request, Carina can make makeup artist recommendations for artists she works with frequently.

NON-BRIDAL CANCELLATION POLICY

Cancellation policy - I totally understand that emergencies happen.

Please provide written notice via email to hello@kimikonewyork.com to cancel your appointment.

All non-bridal appointments must be paid in full 48 hours in advance.

Retainer fees are non-refundable.

Appointments cancelled 5 days or more in advance - full retainer fee may be applied to a future appointment. No refunds.

Appointments cancelled 2 to 4 days in advance - 50% of retainer fee may be applied to a future appointment. No refunds.

Appointments cancelled less than 48 hours in advance - client forfeits retainer fee. To rebook, a new retainer fee must be paid. No refunds.


*Additional travel fees may apply depending on the date and time of the new appointment

Bridal & bridal trial cancellation policies differ and will be sent to brides upon inquiry